General Information
Where is hotel dolomiti located?
Hotel Dolomiti is located in the historic center of malcesine.
The only access by car is Via Gardesana Centro 135. All other accesses are in a limited traffic zone (ZTL).
How can I contact you?
Contact us at our email info@dolomitihotel.net or book directly on our website: www.dolomitihotel.net.
Call us at +390457400084 or via whatsapp from our website.
Are animals allowed?
We are sorry but the hotel corridors have carpets, so we do not accept animals.
Where can i park?
The hotel has a small internal parking lot. Should it be full, the guest will be provided with a card for the campogrande car park, about a hundred meters from the hotel.
It is not possible to reserve parking.
Anyone who parks at the hotel must leave their car key at the reception, where it will be kept in a dedicated drawer.
Check-in & Check-out
What time is check-in? and check-out?
Check-in is from 1:00 pm to 8:00 pm.
Check-out is before 10:00 am.
Is there luggage storage?
We have an office, behind the reception desk, where you can leave your luggage.
What time does the reception open?
The reception is open from 8:00 am to 10:00 pm.
During the winter period, the reception is open from 8:00 am to 8:00 pm.
Rooms- Suites & Apartments
How large are the rooms? And the suites?
To get an idea of the sizes of each room type and suite, visit our website.
You can also find images there!
How large is the apartment?
To get an idea of the apartment’s sizes, visit our website.
You can also find images there!
When are the rooms cleaned?
Hotel rooms are cleaned every day from 8:00 am to 1:00 pm.
The order in which they are done changes depending on departures and arrivals.
Cleaning of the apartment in via navene is only done upon request.
The chambermaids do not clean dishes.
Is it possible to have rooms with separate beds?
Yes, of course. Please inform the reception when booking.
Do you have wheelchair accessible rooms?
Yes, we have wheelchair accessible rooms.
Services (facilities & services)
Is there wifi?
Yes, wifi is available throughout the structure and its use is free.
Is there an airport transfer service?
If you need a transfer, we can recommend trusted taxi drivers.
Is there parking?
The hotel has a small internal parking lot.
If it is full, the guest will be provided with a card for the campogrande car park, about a hundred meters from the hotel.
It is not possible to reserve parking. anyone who parks at the hotel must leave their car key at the reception, where it will be kept in a dedicated drawer.
Is there a pool?
Yes, the pool is located on the terrace on the first floor.
It is 1.20m deep. remember that jumping from the edges is prohibited.
Pool hours are from 9:00 am to 9:00 pm. the pool is closed in the winter period.
Is there a night porter?
No, we do not have a night porter. the owner lives opposite the hotel.
In case of emergency, please dial the hotel dolomiti number: +39 045 7400084
Do you have an ironing board and iron to lend?
Yes, of course. please ask at the reception.
Do you have a charging station for e-cars?
Yes, we have 3 charging points in our parking lot.
Once the car is charged, you might be asked to move the car. Follow the instructions of the secretaries.
Bookings and payments
Is it convenient to book on the hotel's website?
Yes, of course. the price of a room booked directly always includes breakfast.
Is breakfast included in the price?
Breakfast is included in the price only if you book directly with the hotel. Bookings made on other portals do not include breakfast.
Do I need to leave a deposit?
For direct bookings (by phone, on the website, or by email), there is no need to leave a deposit.
Bookings on all other portals require credit card details and sometimes full payment at the time of booking.
Which credit cards do you accept?
We accept Visa, Mastercard, and Maestro.
How many days in advance can i cancel without being charged a penalty?
Direct bookings can be canceled without charge.
For bookings made on portals, check the cancellation policies.
In case of early departure, how much is the penalty i have to pay?
In case of early departure for a direct booking, we charge the cost of one night.
For bookings made on portals, check the cancellation policies.
What is the amount of the tourist tax for a hotel room? And for the apartment?
For a hotel stay, the tourist tax is € 1.50 per person per day.
Children under the age of 14 are exempt.
The cost of the tourist tax in the apartment is € 2 per person per day. Children under the age of 14 are exempt.
Bar & Drink
What are the bar hours?
The bar is open from 8:00 am to 10:00 pm.
During the winter period, the bar is open from 8:00 am to 8:00 pm.
Can i charge bar consumptions to my room?
Yes, of course. Your consumptions can be charged to the rooms.
You will pay at check-out.
What type of breakfast do you offer?
We offer a rich buffet breakfast.
Tables are not reserved, you can sit wherever you prefer depending on the number of people.
*If you have intolerances and/or allergies, please inform the reception at check-in.
What time does the breakfast room open?
The breakfast room opens at 6:30 am and closes at 10:30 am.
In the warm season, you can sit on the terrace under the pergola. winter hours are from 8:00 am to 10:30 am.
Is there a half board or full board option?
We do not offer restaurant service. near hotel dolomiti, there are dozens of restaurants, bars, pizzerias, and ice cream parlors.