General Information
Where is hotel dolomiti located?
Hotel Dolomiti is located in the historic center of malcesine.
The only access by car is Via Gardesana Centro 135. All other accesses are in a limited traffic zone (ZTL).
How can I contact you?
Contact us at our email info@dolomitihotel.net or book directly on our website: www.dolomitihotel.net.
Call us at +390457400084 or via whatsapp from our website.
Are animals allowed?
We are sorry but the hotel corridors have carpets, so we do not accept animals.
Check-in & Check-out
What time is check-in? and check-out?
Check-in is from 1:00 pm to 8:00 pm.
Check-out is before 10:00 am.
Is there luggage storage?
We have an office, behind the reception desk, where you can leave your luggage.
What time does the reception open?
Il bar è aperto dalle ore 08:00 alle ore 22:00.
Nel periodo invernale il bar è aperto dalle ore 08:00 alle ore 20:00
Rooms- Suites & Apartments
How large are the rooms? And the suites?
To get an idea of the sizes of each room type and suite, visit our website.
You can also find images there!
How large is the apartment?
To get an idea of the apartment’s sizes, visit our website.
You can also find images there!
When are the rooms cleaned?
Room cleaning at the hotel takes place daily from 08:00 to 13:00.
The order in which rooms are cleaned varies depending on check-outs and check-ins.
Cleaning of apartments is available only upon request and comes at an additional charge.
Housekeeping staff are not required to wash dishes. The kitchen must be left as you found it. A fee of €50 will be charged for cleaning the kitchen.
Is it possible to have rooms with separate beds?
Yes, of course. Please inform the reception when booking.
Do you have wheelchair accessible rooms?
Yes, we have wheelchair accessible rooms.
Services (facilities & services)
Is there wifi?
Yes, wifi is available throughout the structure and its use is free.
Is there an airport transfer service?
If you need a transfer, we can recommend trusted taxi drivers.
Is there a pool?
Yes, the pool is located on the terrace on the first floor.
It is 1.20m deep. remember that jumping from the edges is prohibited.
Pool hours are from 9:00 am to 9:00 pm. the pool is closed in the winter period.
Is there a night porter?
No, we do not have a night porter. the owner lives opposite the hotel.
In case of emergency, please dial the hotel dolomiti number: +39 045 7400084
Do you have an ironing board and iron to lend?
Yes, of course. please ask at the reception.
Bookings and payments
Is it convenient to book on the hotel's website?
Yes, of course. the price of a room booked directly always includes breakfast.
Is breakfast included in the price?
Breakfast is included in the price only if you book directly with the hotel. Bookings made on other portals do not include breakfast.
Do I need to leave a deposit?
For direct bookings (by phone, on the website, or by email), there is no need to leave a deposit.
Bookings on all other portals require credit card details and sometimes full payment at the time of booking.
Which credit cards do you accept?
We accept Visa, Mastercard, and Maestro.
How many days in advance can i cancel without being charged a penalty?
Direct bookings can be canceled without charge.
For bookings made on portals, check the cancellation policies.
In case of early departure, how much is the penalty i have to pay?
Payment is made upon arrival and no refunds are provided for early departures.
For bookings made through online portals, please check the cancellation policies.
What is the amount of the tourist tax for a hotel room? And for the apartment?
For a hotel stay, the tourist tax is € 1.50 per person per day.
Children under the age of 14 are exempt.
The cost of the tourist tax in the apartment is € 2 per person per day. Children under the age of 14 are exempt.
Bar & Drink
What are the bar hours?
Il bar è aperto dalle ore 08:00 alle ore 22:00.
Nel periodo invernale il bar è aperto dalle ore 08:00 alle ore 20:00
Can i charge bar consumptions to my room?
Yes, of course. Your consumptions can be charged to the rooms.
You will pay at check-out.
What type of breakfast do you offer?
We offer a rich buffet breakfast.
Tables are not reserved, you can sit wherever you prefer depending on the number of people.
*If you have intolerances and/or allergies, please inform the reception at check-in.
What time does the breakfast room open?
The breakfast room opens at 6:30 am and closes at 10:30 am.
In the warm season, you can sit on the terrace under the pergola. winter hours are from 8:00 am to 10:30 am.
Is there a half board or full board option?
We do not offer restaurant service. near hotel dolomiti, there are dozens of restaurants, bars, pizzerias, and ice cream parlors.